Manager Enablement, Sr. Program Manager

About Toast Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Role Overview The Manager Enablement Program Manager is the strategic architect responsible for enabling, scaling, and governing the holistic onboarding, continuous development, and coaching infrastructure for people managers globally across Customer Care and Customer Success (CS). This senior individual contributor role defines how Toast builds its leadership bench and empowers managers to transform talent into high-performing contributors within a complex operational ecosystem. Serving as a thought leader within the Enablement organization and a trusted partner to Care and CS Directors and Se